Ernest Teniente: Reaching the Goal

Speaker: Ernest Teniente

Quan?

28/10/2009 de 11:00 a 11:00 (Europe/Madrid / UTC100)

On?

A1204

Afegiu l'esdeveniment al calendari

iCal

Managing services is extremely challenging, and traditional "industrial" techniques are no longer adequate. In "Reaching the Goal", Dr. John Arthur Ricketts presents a breakthrough management approach that embraces what makes services different: their diversity, complexity, and unique distribution methods.

 

Attachments: pdf Reaching the Goal.pdf