Ernest Teniente: Reaching the Goal
Speaker: Ernest Teniente
- https://www.essi.upc.edu/en/events/esdeveniments/teniente-e.-reaching-the-goal
- Ernest Teniente: Reaching the Goal
- 2009-10-28T11:00:00+01:00
- 2009-10-28T11:00:00+01:00
- Speaker: Ernest Teniente
When
Oct 28, 2009 from 11:00 AM to 11:00 AM (Europe/Madrid / UTC100)
Where
A1204
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Managing services is extremely challenging, and traditional "industrial" techniques are no longer adequate. In "Reaching the Goal", Dr. John Arthur Ricketts presents a breakthrough management approach that embraces what makes services different: their diversity, complexity, and unique distribution methods.
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